Returns are accepted for ALL items within 30 days of receiving your item unless otherwise stated. Buyer is responsible for return shipping unless the item was listed with a gross misrepresentation or DOA only. Prior authorization required. If no exchange is available, refund will be issued less all shipping charges. Buyer to pay return shipping on exchange for defective items; Seller will credit when reason for return is confirmed. 20% restocking fee may be applied to refund at sellers discretion. NEW ELECTRONICS ARE NOT ABLE TO BE RETURNED DUE TO THE FACT THAT THEY ARE VERY HARD TO TEST IF THEY HAVE BEEN INSTALLED OR SWAPPED WITH A BAD UNIT. RETURNS FOR ELECTRONICS ARE THE SELLERS DISCRETION ENTIRELY & ARE SOLD AS-IS.